If you want to install a cooling or heating system that will last a lifetime, get in touch with our team at Prime Comfort! We utilize Trane’s products that are built to withstand many years of use. No matter how hot or cold it gets outside, your home will remain a comfortable temperature. That’s with the help of our products! We offer air conditioners, heat pumps, geothermal systems, furnaces, thermostats, evaporator coils, and packaged systems.

Check out our shop to find out more details about our products! We offer systems with varying cooling efficiencies, sound ratings, and compressors. With so many options to choose from, we are confident you will find a system that fits your needs and wants. Contact us now to find out more!

Our Testimonials
  • James Pruitt Avatar
    James Pruitt
    1/16/2020 - Google

    Quick, expert service and knowledgeable staff. Highlighted unknown issues and fixed all problems in under 60 minutes. Would highly recommend... read more

    Charles (Charlie) Murphy Avatar
    Charles (Charlie) Murphy
    1/02/2020 - Google

    Bryan Phongsa was great! Called when he was on his way and was very polite and respectful. Anytime he was... read more

    Stephen Olliver Avatar
    Stephen Olliver
    12/23/2019 - Google

    Positive: Punctuality, Quality, Responsiveness, ValueGreat company with very nice employees. Will definitely use on my other properties as well!!!!Thanks Brian

  • Brad Burnett Avatar
    Brad Burnett
    12/23/2019 - Google

    Prime Comfort is hands down THE BEST service provider that I have ever used. The whole team is very responsive... read more

    Tatiana Cooper Avatar
    Tatiana Cooper
    11/23/2019 - Google

    From the moment I called panicked because we had CO2 leaking from HVAC heat system to the moment the technicians... read more

    Stephen Christy Avatar
    Stephen Christy
    10/23/2019 - Google

    Prime Comfort was quick to respond and schedule a visit for furnace maintenance. Bryan arrived as scheduled and was professional,... read more

  • Richard Kinkel Avatar
    Richard Kinkel
    10/23/2019 - Google

    The tech was very competent. He was courteous. And he got the job done. I am extremely pleased.

    Dennis Strickland Avatar
    Dennis Strickland
    10/23/2019 - Google

    Lance called before he came out to tell us what time he would arrive. Upon arrival he assessed the... read more

    Walter Ski Avatar
    Walter Ski
    7/23/2019 - Google

    Highly recommend for service or new install. Overall great professional experience. Honest with no hard upsell, just the facts. ... read more

  • Sb B. Avatar
    Sb B.
    7/23/2019 - Google

    Heat Pump Upgrade and Replacement:Prime Comfort, recommended by Duke-Energy, Better Business Bureau, was exceptional. From a no pressure sales presentation,... read more

    Mike S Avatar
    Mike S
    7/23/2019 - Google

    Had a great experience with Prime Comfort from the initial call to schedule an appointment to the tech Bryan coming... read more

    Kerri Mickelson Avatar
    Kerri Mickelson
    7/23/2019 - Google

    Lance and the team at Prime Comfort saved the day when our AC went out on a 100 degree day!... read more

  • Marci Coulter Avatar
    Marci Coulter
    7/23/2019 - Google

    Shows up on time. Honest about what's going on without trying to up-sell before repair is actually needed. Great customer... read more

    David Cripe Avatar
    David Cripe
    7/23/2019 - Google

    After reading all these rave reviews on Google, I decided to choose Prime Comfort for AC Maintenance back in April.... read more

    Kenneth Hocker Avatar
    Kenneth Hocker
    7/23/2019 - Google

    Great folks who take the time to explain and show you everything that is going on with your system. Highly... read more

  • Amber Doran Avatar
    Amber Doran
    6/23/2019 - Google

    Fast response, friendly staff and a kind and knowledgeable tech. Thank you so much, I definitely will recommend you to... read more

    Kyle Thompson Avatar
    Kyle Thompson
    6/23/2019 - Google

    From what I briefly researched - it appeared that my capacitor went bad in my upstairs unit. I called Prime... read more

    Krystal Battle Avatar
    Krystal Battle
    6/23/2019 - Google

    I tried this company for the first time after receiving 6 quotes from 6 different HVAC companies to replace 4... read more

  • Darryl Green Avatar
    Darryl Green
    5/23/2019 - Google

    Bryan did a great job for us. I feel really good about choosing your company for my service plan.

    Joe Whalen Avatar
    Joe Whalen
    5/23/2019 - Google

    Definitely a 5 Star Outfit!...I have used them several times for installation of a new system and annual maintenance. ... read more

    Lisa Kelly Avatar
    Lisa Kelly
    4/23/2019 - Google

    I highly recommend Prime Comfort! They have wonderful customer service, their technicians are very knowledgeable and a pleasure to deal... read more

  • Suzette Avatar
    4/23/2019 - Google

    Highly recommend Prime Comfort. The process was very professional. Bill was helpful with competitive quotes. In the office Barbara... read more

    Mark Roberts Avatar
    Mark Roberts
    4/23/2019 - Google

    Called several companies for estimates on a complete gas furnace/AC system installation. Prime Comfort was by far the most reasonable... read more

    Angela Montaque Avatar
    Angela Montaque
    4/23/2019 - Google

    This was my first time working with Prime Comfort.Making an appointment with Barbara was easy and she worked with me... read more

  • Vanessa Sigmon Avatar
    Vanessa Sigmon
    4/23/2019 - Google

    We love prime comfort! Bryan and Barbara are great! They are easy to work, Bryan does quality work, and they... read more

    Brad H. Avatar
    Brad H.
    1/07/2020 - HomeAdvisor

    Very quick and easy. I called in the morning and my new thermostat was installed within a couple of hours!

    Lydie S. Avatar
    Lydie S.
    12/10/2019 - HomeAdvisor

    Great job.

  • Dayle M. Avatar
    Dayle M.
    9/06/2019 - HomeAdvisor

    Quick response & fixed my AC in a short time - very appreciated in this hot weather! Professional and knowledgeable... read more

    Amanda L. Avatar
    Amanda L.
    8/13/2019 - HomeAdvisor

    Very professional Brian went above and beyond.

    Joseph B. Avatar
    Joseph B.
    2/26/2017 - HomeAdvisor

    The complete HVAC system was replaced ~2 years ago. The job performed at the time was very sloppy. Unglued connections,... read more

  • Emmanuel A. Avatar
    Emmanuel A.
    6/16/2016 - HomeAdvisor

    Very professional and prompt.

    Charles P. Avatar
    Charles P.
    3/02/2016 - HomeAdvisor

    Great to do business with and he did it at good price.

    Erik B. Avatar
    Erik B.
    1/24/2020 - HomeAdvisor

    Courteous, professional and quick response for scheduling.

  • Cory Mannion Avatar
    Cory Mannion
    11/21/2020 - Google

    I was told by another contractor (after waiting 3 days in less than 40 degree nighttime exterior temps for an... read more

    Tara Gaige Avatar
    Tara Gaige
    10/21/2020 - Google

    I’m so glad I switched to Prime Comfort for my HVAC maintenance plan. Lance is great - always on time... read more

    Kristen Stone Avatar
    Kristen Stone
    10/21/2020 - Google

    From start to finish I am thrilled with the investment of my new HVAC system. No one likes dropping thousands... read more

  • Joseph Bonanno Avatar
    Joseph Bonanno
    10/21/2020 - Google

    Excellent service and great prices. They keep my systems running in top shape. I have them out twice a year... read more

    Frangi Pani Avatar
    Frangi Pani
    10/21/2020 - Google

    Brian and Barbara at Prime Comfort provide top notch service. Barbara always does her best to schedule the time... read more

    Danielle Hostetler Avatar
    Danielle Hostetler
    8/21/2020 - Google

    Bryan offered great customer service and helped me to better understand the HVAC world. I would definitely recommend!

  • Brian Wright Avatar
    Brian Wright
    7/21/2020 - Google

    Great service and friendly staff. Highly recommend.

    Janell Adams Avatar
    Janell Adams
    7/21/2020 - Google

    Prime Comfort was fast, affordable and knowledgeable. Prime Comfort was great from the beginning to the end from Ms. Barbara... read more

    james conrad Avatar
    james conrad
    5/21/2020 - Google

    Very impressive company, they have the expertise & resources to get your HVAC issue solved and they will not take... read more

  • laura horne Avatar
    laura horne
    4/21/2020 - Google

    Thank you Bryan Phongsa for your professionalism, punctuality and knowledge, you fixed the problem timely and at a... read more

    Rhonda Avatar
    4/21/2020 - Google

    Bryan and his team were amazing! They fixed our heat in less than 30 minutes after 5 failed attempts... read more

    Robert Smalls Avatar
    Robert Smalls
    4/21/2020 - Google

    I would like to give Bill Hix and his team at prime comfort alot of love his team did an... read more

  • Jason S. Avatar
    Jason S.
    4/21/2020 - Google

    Prime Comfort has been absolutely wonderful. From the estimate all the way through the installation. They were quick to fix... read more

    Herb Riley Avatar
    Herb Riley
    3/21/2020 - Google

    We are a 114 residence HOA in Matthews. Our clubhouse is heated/cooled by two 5-ton units. They failed... read more

    Candi Mooney Avatar
    Candi Mooney
    2/21/2020 - Google

    Lance was awesome! My heat pump has not run correctly since it was installed 18 months ago - by another... read more

  • Kristin McGann Avatar
    Kristin McGann
    1/21/2020 - Google

    Great service and pricing! I highly recommend Prime Comfort.

    Gayathri Samak Avatar
    Gayathri Samak
    1/21/2020 - Google

    I have had 2 really good working experiences with Prime Comfort and will continue to use their services in the... read more

    Tim Yerger Avatar
    Tim Yerger
    1/21/2020 - Google

    I have used prime comfort and Bryan for service on a gas furnace and central air system for the past... read more

  • Saige Irlacher Avatar
    Saige Irlacher
    1/21/2020 - Google

    Very nice people to work with and very professional.

    sid maheshwari Avatar
    sid maheshwari
    1/21/2020 - Google

    Bryan did a great job, fast and friendly with a fair price for. I'll use this company from now... read more

    Y.M. Avatar
    1/21/2020 - Google

    Great customer service from the first call. I called them for a second opinion. Their tech identified a major... read more

  • Kim Mosher Avatar
    Kim Mosher
    1/21/2020 - Google

    Bryan came out to service our heat pump and install a new circuit board. He was incredibly friendly and professional,... read more

    Carrie Gelser Avatar
    Carrie Gelser
    1/21/2020 - Google

    Prime Comfort was great! They were responsive, friendly, and priced very fairly. They would be my first call for any... read more

    John Felix Avatar
    John Felix
    1/21/2020 - Google

    Reviews speak for themselves. Highly recommend.

  • Chris O Avatar
    Chris O
    1/21/2019 - Google

    awesome experience from start to finishh! i can tell they know their stuff and take pride in what they do.... read more

    k chan Avatar
    k chan
    1/21/2019 - Google

    Wonderful experience - Bryan did a professional job

    Trisha Scott Avatar
    Trisha Scott
    1/21/2019 - Google

    We had a great experience (new AC install) with this company and Chuck Pesta. Would recommend to anyone looking... read more

  • David Olinski Avatar
    David Olinski
    1/21/2019 - Google

    My wife and I bought our first house knowing there was mold in the crawlspace. We remediated the mold first,... read more

    Kraig Kern Avatar
    Kraig Kern
    1/21/2019 - Google

    Ok, I don't say this lightly, but this is the first time I have ever had a 5-star experience with... read more

    Stefanie Hedrick Avatar
    Stefanie Hedrick
    1/21/2019 - Google

    Wow! I was highly impressed with the professionalism and integrity of Prime Comfort. Everyone I spoke with... read more

  • Debra Adams Avatar
    Debra Adams
    1/21/2019 - Google

    First of all Prime Comfort was recommended by the"Nextdoor" app. Everything they said about Prime Comfort being number one ... read more

    Jenny Shirley Avatar
    Jenny Shirley
    1/21/2019 - Google

    Prime Comfort's service manager came out to our house for a service call when our downstairs unit went out on... read more

    Douglas Matheny Avatar
    Douglas Matheny
    1/21/2019 - Google

    Love these guys. They blow away the competition. Highly recommend them.

  • Shane Martin Avatar
    Shane Martin
    1/21/2019 - Google

    My AC went out around 11 PM one night and had no idea who to call. Based on reviews I... read more

    Paula S Avatar
    Paula S
    1/21/2019 - Google

    I would give this company 10 stars. Every person I delt with went above and beyond what I expected. I... read more

    Alfred Richard Avatar
    Alfred Richard
    1/21/2019 - Google

    Bryan, did an awesome job. He was very professsional. I would use this company again.

  • D. Ferguson Avatar
    D. Ferguson
    1/21/2019 - Google

    Prime Comfort sent their senior tech, Bryan, to troubleshoot my Trane AC unit. He determined that there was a small... read more

    J C Avatar
    J C
    1/21/2019 - Google

    I was lucky in seeing Bryan service a neighbor's furnace a few months ago & asked him to schedule an... read more

    Dean Eason-Williams Avatar
    Dean Eason-Williams
    1/21/2019 - Google

    Our AC was installed by another well known company less than 2 years ago and after having less than acceptable... read more

  • Mary Jo Hurka Avatar
    Mary Jo Hurka
    1/21/2019 - Google

    Everyone I dealt with at Prime Comfort was knowledgeable and super competent. I had to replace myHvac system and both... read more

    Regina Cruz Avatar
    Regina Cruz
    1/21/2019 - Google

    Prime Comfort was able to get me in on the same day I contacted them. Brian was great. ... read more

    Vince Donahue Avatar
    Vince Donahue
    1/21/2019 - Google

    We signed an annual contract with Prime Comfort late last year and have not been disappointed. The service has been... read more

  • Ed Shehan Avatar
    Ed Shehan
    1/21/2019 - Google

    Our A/C went out overnight and I called Prime Comfort first thing in the morning and they came out before... read more

    Paul Stein Avatar
    Paul Stein
    1/21/2019 - Google

    We replaced three hvac systems with Prime. Our basement furnace was not working. One company (not Prime) suggested... read more

    alvacafe Avatar
    1/21/2019 - Google

    This guys are awesome, very knowledgeable, on time, professional, fast service definitely the ones to hire. I am so... read more

  • fsufan229 Avatar
    1/21/2019 - Google

    Bryan from Prime Comfort came out and did a great job repairing my unit. He was very thorough and... read more

    Jim Devine Avatar
    Jim Devine
    1/21/2019 - Google

    I have an older house that needed a complete replacement of my HVAC system, ducts included. The entire process... read more

    Erika Brown Avatar
    Erika Brown
    1/21/2019 - Google

    Our HVAC Technician Brian did an excellent job!!He was very fast, efficient, and very friendly. We sat and talked while... read more

  • Larain Koch Avatar
    Larain Koch
    1/21/2019 - Google

    Furnace stopped working a day before Thanksgiving. I called several companies with no one able to come and fix before... read more

    Connie Cowan Avatar
    Connie Cowan
    1/21/2019 - Google

    Great system as we have allergies this has helped us tremendously ! Great Service!When ever we call to set up... read more

    John Avatar
    1/21/2019 - Google

    We recently chose to replace the ductwork in my house and hired Ken and the Prime Comfort crew for the... read more

  • Trish Beebe Avatar
    Trish Beebe
    1/21/2019 - Google

    Excellent, prompt service. The technician explained the process and pricing with no surprises upon receiving the bill. Prime... read more

    Alan Beckwith Avatar
    Alan Beckwith
    1/21/2019 - Google

    Found Prime Comfort on google and decided to go with them because of the reviews. My experience was excellent! Bryan... read more

    Anna Yano Avatar
    Anna Yano
    1/21/2019 - Google

    Prime Comfort is an excellent company! Honest, good pricing and always puts customers first. I highly recommend them for your... read more

  • Brett Stern Avatar
    Brett Stern
    1/21/2019 - Google

    Great job all the way around from purchase process of a new HVAC system to installation. Barb who runs the... read more

    Marlo Fox Avatar
    Marlo Fox
    1/21/2019 - Google

    Excellent service! They go above and beyond!

    M Avatar
    1/21/2019 - Google

    Prompt scheduling and friendly service. Highly recommend!

  • John Valenti Avatar
    John Valenti
    1/21/2019 - Google

    I was very happy with the job they did!!Great customer service!! I asked them to do the install on a... read more

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