Maintenance

Just like any other machine, your heating and cooling system should be kept up with. Maintenance will ensure that your system is running efficiently and that you won’t have to deal with any unexpected break downs. Here at Prime Comfort, we offer a number of affordable maintenance plans for our community. We know that a well-maintained system will provide you with peace of mind knowing your unit will remain working effectively even when extreme temperatures hit.

We offer routine maintenance services for AC units, furnaces, heat pumps, and HVACs. Our trained professionals provide full-system inspections to ensure every part of your unit is working at its maximum capacity.

Our routine maintenance services typically include:

  • Air filter inspection
  • Lubricating components
  • Checking system controls
  • Calibrating thermostats
  • Fuel line inspection
  • Cleaning condenser coil
  • Cleaning exhaust fans
  • Clearing HVAC drainage
  • Burner, ignition system, and heat exchanger inspection
  • Carbon monoxide test
  • Electrical connection inspection
  • A written evaluation

The Prime Comfort Maintenance Agreement includes the following:

  • 24/7 availability
  • Bi-annual maintenance services
  • Energy savings
  • 10% reduction in repair services
  • $50 loyalty  dollars per year
  • A two-year upgraded replacement parts warranty

Duct Sealing

Duct systems should be maintained to ensure they continue providing you with cool and hot air throughout the seasons. In addition, when you properly maintain your ducts, they last longer and function more efficiently. Our professional team of contractors will ensure that your ducts remain sealed, that way you are not wasting any energy.

When you team up with Prime Comfort, our experts will ensure that your duct system is sealed tightly. While sealing ductwork may seem like a difficult task, our team has years of experience. We will be able to quickly seal your ductwork. In no time your family will notice reduced energy consumption and more efficiency.

If you have any questions, give us a call. We are happy to provide you with more information on our products and services!

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Our Testimonials
  • James Pruitt Avatar
    James Pruitt
    1/16/2020 - Google

    Quick, expert service and knowledgeable staff. Highlighted unknown issues and fixed all problems in under 60 minutes. Would highly recommend... read more

    Charles (Charlie) Murphy Avatar
    Charles (Charlie) Murphy
    1/02/2020 - Google

    Bryan Phongsa was great! Called when he was on his way and was very polite and respectful. Anytime he was... read more

    Stephen Olliver Avatar
    Stephen Olliver
    12/23/2019 - Google

    Positive: Punctuality, Quality, Responsiveness, ValueGreat company with very nice employees. Will definitely use on my other properties as well!!!!Thanks Brian

  • Brad Burnett Avatar
    Brad Burnett
    12/23/2019 - Google

    Prime Comfort is hands down THE BEST service provider that I have ever used. The whole team is very responsive... read more

    Tatiana Cooper Avatar
    Tatiana Cooper
    11/23/2019 - Google

    From the moment I called panicked because we had CO2 leaking from HVAC heat system to the moment the technicians... read more

    Stephen Christy Avatar
    Stephen Christy
    10/23/2019 - Google

    Prime Comfort was quick to respond and schedule a visit for furnace maintenance. Bryan arrived as scheduled and was professional,... read more

  • Richard Kinkel Avatar
    Richard Kinkel
    10/23/2019 - Google

    The tech was very competent. He was courteous. And he got the job done. I am extremely pleased.

    Dennis Strickland Avatar
    Dennis Strickland
    10/23/2019 - Google

    Lance called before he came out to tell us what time he would arrive. Upon arrival he assessed the... read more

    Walter Ski Avatar
    Walter Ski
    7/23/2019 - Google

    Highly recommend for service or new install. Overall great professional experience. Honest with no hard upsell, just the facts. ... read more

  • Sb B. Avatar
    Sb B.
    7/23/2019 - Google

    Heat Pump Upgrade and Replacement:Prime Comfort, recommended by Duke-Energy, Better Business Bureau, was exceptional. From a no pressure sales presentation,... read more

    Mike S Avatar
    Mike S
    7/23/2019 - Google

    Had a great experience with Prime Comfort from the initial call to schedule an appointment to the tech Bryan coming... read more

    Kerri Mickelson Avatar
    Kerri Mickelson
    7/23/2019 - Google

    Lance and the team at Prime Comfort saved the day when our AC went out on a 100 degree day!... read more

  • Marci Coulter Avatar
    Marci Coulter
    7/23/2019 - Google

    Shows up on time. Honest about what's going on without trying to up-sell before repair is actually needed. Great customer... read more

    David Cripe Avatar
    David Cripe
    7/23/2019 - Google

    After reading all these rave reviews on Google, I decided to choose Prime Comfort for AC Maintenance back in April.... read more

    Kenneth Hocker Avatar
    Kenneth Hocker
    7/23/2019 - Google

    Great folks who take the time to explain and show you everything that is going on with your system. Highly... read more

  • Amber Doran Avatar
    Amber Doran
    6/23/2019 - Google

    Fast response, friendly staff and a kind and knowledgeable tech. Thank you so much, I definitely will recommend you to... read more

    Kyle Thompson Avatar
    Kyle Thompson
    6/23/2019 - Google

    From what I briefly researched - it appeared that my capacitor went bad in my upstairs unit. I called Prime... read more

    Krystal Battle Avatar
    Krystal Battle
    6/23/2019 - Google

    I tried this company for the first time after receiving 6 quotes from 6 different HVAC companies to replace 4... read more

  • Darryl Green Avatar
    Darryl Green
    5/23/2019 - Google

    Bryan did a great job for us. I feel really good about choosing your company for my service plan.

    Joe Whalen Avatar
    Joe Whalen
    5/23/2019 - Google

    Definitely a 5 Star Outfit!...I have used them several times for installation of a new system and annual maintenance. ... read more

    Lisa Kelly Avatar
    Lisa Kelly
    4/23/2019 - Google

    I highly recommend Prime Comfort! They have wonderful customer service, their technicians are very knowledgeable and a pleasure to deal... read more

  • Suzette Avatar
    Suzette
    4/23/2019 - Google

    Highly recommend Prime Comfort. The process was very professional. Bill was helpful with competitive quotes. In the office Barbara... read more

    Mark Roberts Avatar
    Mark Roberts
    4/23/2019 - Google

    Called several companies for estimates on a complete gas furnace/AC system installation. Prime Comfort was by far the most reasonable... read more

    Angela Montaque Avatar
    Angela Montaque
    4/23/2019 - Google

    This was my first time working with Prime Comfort.Making an appointment with Barbara was easy and she worked with me... read more

  • Vanessa Sigmon Avatar
    Vanessa Sigmon
    4/23/2019 - Google

    We love prime comfort! Bryan and Barbara are great! They are easy to work, Bryan does quality work, and they... read more

    Brad H. Avatar
    Brad H.
    1/07/2020 - HomeAdvisor

    Very quick and easy. I called in the morning and my new thermostat was installed within a couple of hours!

    Lydie S. Avatar
    Lydie S.
    12/10/2019 - HomeAdvisor

    Great job.

  • Dayle M. Avatar
    Dayle M.
    9/06/2019 - HomeAdvisor

    Quick response & fixed my AC in a short time - very appreciated in this hot weather! Professional and knowledgeable... read more

    Amanda L. Avatar
    Amanda L.
    8/13/2019 - HomeAdvisor

    Very professional Brian went above and beyond.

    Joseph B. Avatar
    Joseph B.
    2/26/2017 - HomeAdvisor

    The complete HVAC system was replaced ~2 years ago. The job performed at the time was very sloppy. Unglued connections,... read more

  • Emmanuel A. Avatar
    Emmanuel A.
    6/16/2016 - HomeAdvisor

    Very professional and prompt.

    Charles P. Avatar
    Charles P.
    3/02/2016 - HomeAdvisor

    Great to do business with and he did it at good price.

    Erik B. Avatar
    Erik B.
    1/24/2020 - HomeAdvisor

    Courteous, professional and quick response for scheduling.

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