Frequently Asked Questions

SEER stands for Seasonal Energy Efficiency Ratio. This ratio measures the cooling efficiency of a system. You can calculate this by dividing the cooling output by the total electrical energy input. This will ultimately tell you the amount of cooling your unit will provide per dollar spent on electricity.

Every day your heating and cooling systems are working to keep your home comfortable. Any machine working this often will go through some wear, which is why maintenance is important. Regular maintenance will not only increase the efficiency of your system but will also prevent serious damages from occurring. Professional inspections will detect leaks, rust, frayed wires, and more.

You should have professional maintenance done regularly. Most often, systems need maintenance at least once a year, but it depends on the equipment you have.

All heat pumps and air conditioners require servicing at least twice a year. Gas-fired equipment can be serviced every other year.

Boiler and furnace inspections should include:

  • Ductwork
  • Pipes
  • Dampers
  • Chimney
  • Registers
  • Radiators
  • Pumps
  • Blowers
  • Fuel lines
  • Gas meter
  • Oil tank

Heat pump and AC unit inspections should include:

  • Fan
  • Compressor
  • Indoor & outdoor coils
  • Line kits
  • Refrigerant lines

Call us! Being Lennox dealers, we know how to help with any problem. Lennox also has a network of troubleshooting technicians with whom we team up with to solve your issues.

Programmable thermostats make controlling the temperature of your home extremely simple. You can program your thermostat to automatically change temperatures at different times of the day so that you won’t have to worry about it all the time. This function will ensure you never forget to change settings.

Programmable thermostats make controlling the temperature of your home extremely simple. You can program your thermostat to automatically change temperatures at different times of the day so that you won’t have to worry about it all the time. This function will ensure you never forget to change settings.

When it comes to filters, you should always choose one that matches your blower’s capacity. Standard filters keep your system and ductwork clean but don’t do much to improve your indoor air quality. A media filter helps remove dust and particle seven times more than that of a standard filter. You can upgrade further with a pleated media filter, which will remove insecticide dust and airborne viruses.

We recommend that you replace your disposable filters at least once a month. If you have washable filters, they should be washed once a month.

Lennox filters can only be purchased from Lennox dealers. These filters are made from higher quality materials than those of disposable filters found in many retail stores. In addition, some Lennox filters are reusable and can be washed by hand in cold water!

You can get them from us! Being a Lennox dealer, we know how to best identify and supply the correct system and parts to each customer.

In order to determine what system to install for your home, you have to take a look at a number of factors. These include the geographic location of your home, square footage, insulation, window surface and arrangement, duct sizing, and more. One of our licensed professionals will perform an in-home load analysis and determine what equipment combinations will best suit your home and needs.

Lennox covers parts that fail during their warranty period but does not cover the labor. When you received your homeowner information packet, a warranty certificate was included. This will detail the model number, serial number, and installation date of your products. If you can’t locate your warranty certificate, we can provide you with the information.

The life expectancy of a unit ultimately depends on use and maintenance. But our Lennox products have some of the longest lifespans. The more efficient the unit runs, the longer you can expect it to last.

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    James Pruitt
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    Quick, expert service and knowledgeable staff. Highlighted unknown issues and fixed all problems in under 60 minutes. Would highly recommend... read more

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    Positive: Punctuality, Quality, Responsiveness, ValueGreat company with very nice employees. Will definitely use on my other properties as well!!!!Thanks Brian

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    Very professional Brian went above and beyond.

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