Duke Energy Program
North Carolina residents know that the weather here can be quite unexpected. That’s why it’s crucial to have a reliable heating and cooling system. Whether it’s a hot and humid summer day or snowy winter day, you can count on Prime Comfort to ensure your system is working properly. We offer customers with comprehensive services such as heating and cooling system installation, repair, and maintenance. In addition, we are a part of the Duke Energy Program. Meaning, we are some of the most qualified professionals to take on the job.
The Duke Energy Program is an exclusive network that only accepts individuals that fulfill requirements. To qualify, heating and air professionals must maintain current licensing and pass background checks. Thereafter, you are continually monitored. Prime Comfort is a part of the program because we want to ensure our customers that we are qualified to provide them with services.
Since we are a part of the Duke Energy network, we can help you qualify for special rebates in the Charlotte, NC area. This includes:
- Rebates of up to $300 on ACs/heat pumps (15 or 16 SEER)
- Rebates of up to $400 on ACs/heat pumps (at least 17 SEER)
- Rebates of up to $400 on geothermal heat pumps
When teaming up with Prime Comfort, you can have peace of mind knowing we will always support your best interests. We know that heating and cooling systems are an investment. That’s why we take the time to inform you and provide you with the most efficient products.
If you are ready to team up with an HVAC company that you can rely on, contact us! We are happy to answer any of your questions and look forward to working with you!
Quick, expert service and knowledgeable staff. Highlighted unknown issues and fixed all problems in under 60 minutes. Would highly recommend... read more
Bryan Phongsa was great! Called when he was on his way and was very polite and respectful. Anytime he was... read more
Prime Comfort is hands down THE BEST service provider that I have ever used. The whole team is very responsive... read more
From the moment I called panicked because we had CO2 leaking from HVAC heat system to the moment the technicians... read more
Lance called before he came out to tell us what time he would arrive. Upon arrival he assessed the... read more
Heat Pump Upgrade and Replacement:Prime Comfort, recommended by Duke-Energy, Better Business Bureau, was exceptional. From a no pressure sales presentation,... read more
Had a great experience with Prime Comfort from the initial call to schedule an appointment to the tech Bryan coming... read more
Shows up on time. Honest about what's going on without trying to up-sell before repair is actually needed. Great customer... read more
After reading all these rave reviews on Google, I decided to choose Prime Comfort for AC Maintenance back in April.... read more
Fast response, friendly staff and a kind and knowledgeable tech. Thank you so much, I definitely will recommend you to... read more
From what I briefly researched - it appeared that my capacitor went bad in my upstairs unit. I called Prime... read more
Definitely a 5 Star Outfit!...I have used them several times for installation of a new system and annual maintenance. ... read more
Highly recommend Prime Comfort. The process was very professional. Bill was helpful with competitive quotes. In the office Barbara... read more
Called several companies for estimates on a complete gas furnace/AC system installation. Prime Comfort was by far the most reasonable... read more
We love prime comfort! Bryan and Barbara are great! They are easy to work, Bryan does quality work, and they... read more
Quick response & fixed my AC in a short time - very appreciated in this hot weather! Professional and knowledgeable... read more